Leadership and management apprenticeships are an effective way to develop confident leaders and strengthen teams across any industry. Whether you’re an individual looking to progress into a leadership or management role, or an employer aiming to upskill existing staff or develop future leaders, our apprenticeship programmes offer a practical, results-driven solution.
At Skern Training & Skills, our leadership and management apprenticeships combine on-the-job experience with industry-recognised qualifications, helping learners build the skills needed to lead teams, manage people, and support business performance. Apprentices earn while they learn, while employers benefit from work-ready managers trained to meet real business needs.
We offer a range of leadership and management apprenticeship programmes, including:
- Customer Service Practitioner (Level 2)
- Customer Service Practitioner – Outdoor Retail (Level 2)
- Customer Service Specialist (Level 3)
- Team Leader or Supervisor (Level 3)
- Business Administrator (Level 3)
- Operations or Departmental Manager (Level 5)
Leadership and management skills are essential across all sectors. No matter which programme you choose, apprentices develop transferable skills in communication, decision-making, problem-solving, and team leadership that apply to roles in any industry.
These apprenticeships suit individuals with strong communication skills, a collaborative approach, and a desire to grow — and employers committed to building capable, motivated leadership teams. Complete our contact form and a member of the Skern Training & Skills team will be in touch to discuss the right programme for you.
Download our apprenticeships brochure, or view our sector courses
Download the brochureSee our coursesThe facts
64% of UK organisations report increased employee engagement after prioritising learning and development programmes — showing how training drives stronger workplace motivation and performance.
47% more engaged employees are those with access to continuous learning, showing how apprenticeships support motivation and performance.
67% of employees say they prefer to learn and train at work, reinforcing the value of on-the-job leadership and management apprenticeships.
59% of employees say training improves their performance, while 92% believe learning and development positively impacts engagement, demonstrating the benefits of investing in people and leadership skills.
Apprenticeship Courses
Operations or Departmental Manager Apprenticeships
Develop advanced leadership and management skills, overseeing teams or projects to deliver business strategy and performance.
Operations or Departmental Manager Apprenticeships
Develop advanced leadership and management skills, overseeing teams or projects to deliver business strategy and performance.
Team Leader or Supervisor Apprenticeships
Act as a first-line manager, leading teams, managing operations, and driving day-to-day performance.
Team Leader or Supervisor Apprenticeships
Act as a first-line manager, leading teams, managing operations, and driving day-to-day performance.
Customer Service Specialist Apprenticeships
Deliver expert customer support, manage complex queries and complaints, and use customer insight to improve service.
Customer Service Specialist Apprenticeships
Deliver expert customer support, manage complex queries and complaints, and use customer insight to improve service.
Customer Service Practitioner Apprenticeships
Provide front-line customer service, handling enquiries, sales, and aftercare to deliver high-quality customer experiences.
Customer Service Practitioner Apprenticeships
Provide front-line customer service, handling enquiries, sales, and aftercare to deliver high-quality customer experiences.
Business Administrator Apprenticeships
Support and improve business administration processes, working across teams to deliver efficient services, strong communication, and effective organisational support.
Business Administrator Apprenticeships
Support and improve business administration processes, working across teams to deliver efficient services, strong communication, and effective organisational support.
Customer Service Practitioner (Outdoor Retail)
Provide expert customer service in outdoor retail, helping customers choose the right clothing, footwear, and equipment for outdoor activities.
Customer Service Practitioner (Outdoor Retail)
Provide expert customer service in outdoor retail, helping customers choose the right clothing, footwear, and equipment for outdoor activities.
Working with some of the UK's best
The benefits of an apprenticeship
Employer benefits
Apprenticeships allow employers to shape their workforce based on their specific needs. By providing targeted training and hands-on experience, employers can develop a team of skilled and competent workers who are aligned with their business goals.
- Leadership and management apprenticeships are partially or fully funded. They're a cost-effective development option accessible to businesses of all size.
- The apprenticeship programmes offer a flexible route to upskilling staff. They're one of the most effective ways to develop new managers, improve your business, and boost morale.
- You will fill key skills gaps and identify developing talent in your organisation. We work closely with you to create bespoke training plans so your apprentice can effectively grow with your business.
- Apprenticeships support staff retention and could hold the key to sustainable employment and team longevity. Our apprenticeships help shape your future leaders.
- You'll attract the best team of future managers. Committed and motivated individuals who are hungry to build a career in your industry.
- Providing internal opportunities can benefit your work culture and provide a testament of strength and employee interest to your company.
- You'll elevate your business’s potential by providing employees with tailor-made training programmes, structured learning outlets, and transferable skill sets.
- Apprenticeships offer high-quality, structured training designed to meet certain standards in your industry. This ensures apprentices gain the right skills to handle complex management challenges.
Apprentice benefits
Agricultural and Farming Apprenticeships offer a range of benefits for employees which can enhance their skills, career opportunities, and personal development.
- You’ll gain valuable qualifications and essential management skills whilst earning a salary and avoiding tuition fees.
- You'll develop transferable skills such as leadership, teamwork, communication, and strategic thinking.
- These skills will help you progress to senior roles faster. You'll be equipped with the right attitude and approach to ensure innovative ideas from the bottom up are acknowledged and acted upon.
- Through your Leadership and Management apprenticeship, you will have a mentor who can guide and advise you. You'll receive feedback and support with advancing your career, including what industries you could work in.
- Training includes a blend of workplace learning and classroom-based study. Through Skern Training & Skills, your employer may choose to offer an added-value experiential learning course delivered at our two centres in Devon or at multiple partner venues across the UK.
- You will receive high-quality training from experienced, knowledgeable trainers.
- You will, ultimately, improve your employability and open up a range of career options.
The Value of Leadership and Management Apprenticeships
The top five ways leadership and management apprenticeships will benefit your organisation.
Read more
FAQs
Will I be paid during the apprenticeship?
Yes. Apprentices receive a salary from their employer throughout the programme. Pay can vary depending on the employer and apprenticeship level.
What support will I get during my apprenticeship?
Throughout your apprenticeship, you’ll receive ongoing support and mentoring from experienced workplace staff and Skern Training & Skills assessors. This includes regular reviews, feedback, and personal development support to help you build skills, confidence, and progress successfully through your apprenticeship.
Where can a Leadership and Management apprenticeship take me?
A leadership and management apprenticeship provides the right skills and behaviours to work in a wide variety of roles, to name a few;
- Director
- Manager
- Team leader
- Supervisor
How long does a Leadership and Management apprenticeship course take?
Apprenticeships in Leadership and Management courses can last between 12 and 18 months.
Will I be able to stay in my role once my apprenticeship has ended?
Your future in your role will likely depend on the needs of your employer and your performance during your apprentice. However, a lot of the time apprentices are kept on in their role and will experience great progression.
What kind of support can I expect from my employer during the apprenticeship?
Employers typically provide support through regular mentoring, access to resources and tools needed for learning, time allocated for off-the-job training, and ongoing feedback to help you develop your skills.
How does an apprenticeship align with my career goals?
An apprenticeship is designed to provide you with the practical skills and qualifications needed to advance in your career. It aligns with your career goals by offering hands-on experience and industry-recognised credentials that can open up new job opportunities and career pathways in the future.
Why should I choose a Leadership and Management apprenticeship?
A Leadership and Management apprenticeship provides practical skills to advance your career. It also offers hands-on experience and industry-recognised credentials. Together, these elements can open up a new career pathway towards senior-level positions.
Who is a Leadership and Management apprenticeship for?
Many individuals can benefit from a leadership and management apprenticeship. For example, aspiring managers, current managers, future leaders, small business owners, those seeking professional development, and many more.
The courses are open to anyone. A leadership and management apprenticeship is a great fit if you are:
- Sociable, confident and understanding.
- Passionate about collaboration and teamwork.
- Organised and good at managing your time
- Diplomatic, level-headed and great at listening.
Can I use the skills gained from the Leadership and Management apprenticeship in different industries?
Yes. The skills and qualifications gained through a Leadership and Management apprenticeship are highly transferable across a wide range of industries. Apprentices develop core skills in team leadership, communication, problem-solving, and business management that are valued in roles across the public and private sectors.
